Certified Dental Assistant with excellent organization skills, answering multiple phone lines, and great
customer service skills.
Coordinated Specialty doctor schedule, worked with all types of insurances and coordinated
Authorized to work in the US for any employer
April 2017 to September 2017
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Made copies, sent faxes and
handled all incoming and outgoing correspondence. Organized files, faxed
referrals, made multiple referral forms and scanned documents
Coordinated fees for any work diagnosed, with HMO’s and PPO’s insurances.
Maintained high paced doctors schedule.
April 2008 to September 2017
Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store.
Served as the company’s only bilingual Spanish/English customer service
representative. Processed and issued money orders for customers. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Front Office Receptionist
August 2003 to August 2005
San Diego, ca
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and
reception area in a neat and organized fashion. Made copies, sent faxes and handled all incoming and outgoing correspondence.
Certificate in Front Office Medical Assistant
High School Diploma
Appointment scheduling Worked with multiple specialty
Insurance verification Organized
competency Excellent multi-tasker
Front office procedures expertise HMO and PPO proficient
Fluent in Spanish Denticon software proficient
Answered multiple phone-lines