Willing to relocate to: Forth Worth, Texas
Authorized to work in the US for any employer
December 2015 to Present
Provided coordination services for individuals by enrolling clients in the Intellectual Disability (ID) service system. Assist individuals in developing their individual support plans, choosing providers and informal supports, and locating, coordinating and monitoring the administration of services. Duties also consist of by not limited to schedule and facilitate ISP meetings, locate resources and make referrals, Monitor deliver services put in place for the individual.
Life Skils Advocate
May 2013 to January 2015
Actively Interview of potential clients on interview panel. Complete intake and exit documentation of the program, provide budget, nutrition and life skills counseling. Plan and facilitate support group meetings, secure guest speakers. Hold residents accountable to agreement made regarding maintenance of their yards, homes and rent fees.
Residential Service Worker
May 2011 to March 2013
Assist consumers with daily living skills and community habilitation, which requires physical strength. In many settings, the populations are patients who are seriously ill or disabled. RSW’s are prepared to handle tasks that include cleaning blood or bodily fluids, or working with potentially violent patients. Activities include one-on- one or group counseling, formal therapy sessions, organizing group therapy, overseeing group activities, arranging social events for residents, providing educational needs and administer medication and maintain good order at all times.
Customer Service Representative
April 2006 to July 2009
Process accounts that include: issuance of newlines, and renewal.
Collaborate with underwriting associates from various locations to perform bookings.Ensuring full compliance with agency requirements with tight deadlines Utilizing mathematical aptitude and data entry to complete policies. Research documents for problem solving.
October 2003 to March 2006
Complete intake process for new clients, and maintain residents’ files for group home. Prepare evaluation reports and treatment plans. Facilitate team meetings. Assist Program Director with administrative duties.
Organize and assist with scheduling medical appointments on clients’ behalf, as well as assist with transportation. Occasionally cook and serve hot meals to residents. Acted as liaison with doctor and social work professionals. Perform presentations to board of directors regarding company success.
Family Service Coordinator
1999 to 2003
Provide psychiatric rehabilitation, care management, initiate intake assessments.
Occasionally facilitate team meetings.
Market agency services to other referents and.
Provide transportation to clients to mental health and educational appointment.
IEP advocate for client.
Conducted comprehensive initial in-home psychosocial assessments prior to first wraparound meetings.
Efficiently gathered information from families and social services agencies to inform development of treatment plans.
M.A in Human Services/Life Coaching
Bachelor of Science in Psychology
A.A in General/Arts
1998 to 2000
1985 to 1989
Psychiatric population familiarity
Idealistic team player
Exceptional problem solver
Administrative duties, Counselor, CPR, First Aid, Data Entry, First Aid, Medication
Administration, Facilitate Meetings, Organizing, Presentations, Problem Solving,
Rehabilitation, Scheduling, Prepare treatment plans, Case Management, Monitoring