Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment.
November 2015 to March 2016
Cleans jewelry and glass cases
Restocks earrings, rings, bracelets, necklaces, etc.
Gives prices on all merchandise
Makes personal orders for customers
Handles all cash and credit card transactions made
Takes deposit to bank
Works both morning and night shifts (mostly nights)
Customer Service Representative/Host
May 2011 to August 2015
Accepted payment from customers and made change as necessary,
Assisted diners with seating as needed
Greeted customers in the restaurant or drive-thru, took and rang up orders, and thanked customers
Greeted guests and sat them at tables or in waiting areas
Inspected dining and serving areas to ensure cleanliness and proper setup
Worked as a team member performing cashier duties, product assistance and cleaning.
Customer Service Representative
December 2014 to January 2015
Answer customer calls
Help customers with any problems they have
Transfer customers for higher up levels
Diploma in Business Marketing