Dedicated Navy Veteran.
Virginia Beach, VA
Detail oriented analyst with strong analytical skills seeking the opportunity to utilize diverse skills of outstanding customer service, proven sales and negotiations.
February 2016 to November 2017
Responsible for internal document control which included scanning time sensitive documents, processing of release and recorded documents. Met an exceeded processing goals monthly.
Customer Service Representative
April 2015 to February 2016
Responsible for incoming calls from borrowers regarding serviced mortgage loan. Provided loan level information to authorized parties. Educated borrowers regarding serviced loan. Performed system updates and cleared job tasks.
2011 to 2015
Supervised up to 25 employees in day to day operations. Provided full service janitorial services on a government contract. Inspected work performed to ensure conformance to specific & established standards.
2006 to 2012
Day to day operations of business management. Prepared payroll. Directed a staff of 15. Lead cleaning crews that worked large corporate sites. Traveled between sites to ensure crews complied w/company standards.
1998 to 2006
Became licensed in Property & Casualty Insurance in over 40 states. Sold various insurance policies to active duty & retired service members. Consistently in the top 10% sales for 5yrs.
Chief Petty Officer
1977 to 1998
Responsible for the operations & maintenance of shipboard auxiliary equipment. Retired & honorably discharged.
Service Country: United States
Rank: Chief Pettt Officer
March 1977 to June 1998
Retired and honorably discharged from the United States Navy.
◆ Technical & Interpersonal Abilities
◆ Business Development
◆ Inductive Reasoning
◆ Industry Knowledge
◆ Leadership Abilities