October 2015 to October 2017
Profile customers, looking for right program that meets their needs
Collect documentation to set up file for processors
Worked closely with processors, underwriters and closers
Experience with Freddie Mac, USDA, In-House, Land, Home Equity, ARM and construction loans.
Shenandoah and Frederick Counties
Senior Mortgage Consultant
November 2006 to October 2008
networking realtors, taking mortgage applications, attended closings with members, worked with secondary market outlets. Heritage Mortgage decided to close business.
October 2001 to November 2005
while employed with Country Home Mortgage, I processed mortgage applications, locked loans and attended closings in Shenandoah and Page Counties, worked with originating construction loans and doing on site inspections. I networked both areas 2 times a week going out to make visits to follow up with them.
Branch Manager for 25 years, Teller, Customer Service
September 1978 to October 2001
Home Equity loans and Mortgages.
Excellent customer service
Working with customers with concerns and coordinating resolutions
Good written and oral communication skills
Basic computer knowledge with good ability to learn new programs
Handling cash, internal audit of cash drawers, assisted selling money to and from tellers, and preparing outgoing and incoming shipments
Order Title request
Order monthly medical supplies
Microsoft Office 10
Encompass/ Byte Pro
Massanutten Realtors Affiliates committee