Insurance Specialist

The following is an example of a qualified / professional Insurance Specialist resume sample(s). These resume examples uses an integration resume layout. The Resume initiates with the applicants qualification profile, outlining key-qualifications for Insurance job field.

Then, the candidate has an outline of their full work experience (employment history) in sequential order with employment dates on file.

Next is the Educational background, listed in descending order (most recent first). It then moves onto the Professional Background, highlighting skills separated into professional & personal skills.

And lastly, Certifications/Licenses that the candidate it involved with. Then a final part displays any other additional information that the candidate want it to be listed.

Resume Example for Insurance Specialist

Insurance Specialist – McKesson

Phoenix, AZ

To obtain a rewarding and challenging position that offers upward ability and growth, to develop skills in a professional setting in order to meet corporate objectives.

Work Experience

Insurance Specialist


September 2015 to Present

• Experience with phone system Five9 
• Software used Roar, Microsoft Office: Word, Excel, Outlook, and Notes. 
• Inbound and outbound calls, Faxing, Copying, Heavy Data Entry 
• Input coupon and copay assistance information in the system 
• Knowledge of PAP (Patient assistance programs) through manufacturer companies 
• HIPPA trained 
• ICD-10, HCPCS and CPT Knowledge 
• Knowledge of Specialty Medications such as Humira, Enbrel, Tikosyn, Entyvio, etc. 
• Reviewing Medical Record Cases 
• Knowledge in Medicaid and Medicare policies 
• Contact payers to verify patient eligibility and product specific coverage information. 
• Advanced MD knowledge 
• Communicated with physicians, advocates, patients, and manufacturer representatives to obtain and provide drug specific coverage information. 
• Provide prior authorization assistance as well as claims assistance, including billing and coding instructions, to physicians and/or office staff. 
• Provide accurate and timely follow-up to all reimbursement inquires. 
• Research and compile payer information for reimbursement system. 
• Identify and provide alternate funding sources for patients without insurance or adequate coverage through their insurer. 
Kelly Services-Temporary Contract 
Arizona Department of Public Safety 
Applicant Clearance Card Team 

Data Entry

Proprietary Software

May 2014 to May 2015

• Scanning documents 
• Processing Supply Orders 
• Mailing applicant clearance cards 
• Handling and processing applicant’s fingerprint cards 
• Greeting incoming customers 
• Directing customers to the right department window. 
• Answering and transferring phone calls, taking messages for supervisors and managers 
• Sorting ERRTS

Transportation Manager/Cashier

Arizona Recycling Corporation

May 2011 to July 2012

Returned to School Full Time 
• Proprietary Software: MetalTrackIT, 
• Cash Handling, Writing Customer & Business Checks. 
• Transportation, writing purchase orders, ordering containers, shipping out containers. 
• Utilizing QuickBooks for invoicing & payments 
• Routinely communicating with customers via telephone, e-mail, and in person. 
• Faxing, Filing, Copying and Taking messages. 
• New Employee Training

Customer Service Representative

Arizona Recycling Corporation

October 2011 to November 2011

• Proprietary Software: LogistiCAD, HIPPAA 
• Answering multi phone lines 
• Customer Service 
• Data Entry 
• Managed healthcare organization specializing in the management of healthcare transportation benefits 
• Communicated with state and local government agencies (Medicaid agencies, transit authorities, school boards) 
• Scheduling medical transportation to Doctor appointments and Outpatient surgeries, Discharges etc. 
• Faxing and monitoring phones 
• Processing Eligibility Forms for Patients


Bachelor of Science in Psychology in Psychology

Arizona State University

December 2018

Associate in Science

Phoenix College


High School Diploma

Alhambra High School



65 WPM (Less than 1 year), Cash (1 year), Cash Handling (1 year), Microsoft Office (2 years), MS OFFICE (2 years)

Additional Information

• Communication over phone, through email and in person 
• All Microsoft Office Programs 
• Type 65 WPM 
• Multi-task 
• Ten Key 10038 Keystrokes 
• Cash Handling 
• Mathematics 
• Teamwork 
• Leadership 
• Adaptability 
• Time Management 
• Decision Making 
• Self-Motivation 
• Conflict Resolution 
• Ability to Work Under Pressure