Authorized to work in the US for any employer
June 2017 to Present
Receive work assignments electronically from Field Service Manager. Provide excellent customer service to policyholders while scheduling appointments and conducting surveys/inspections. Communicate in person, over the phone, and email with Field Service Manager, policyholders/homeowners, and insurance agents. Travel to and from different homes daily in personal vehicle. Conduct in person interviews and surveys. Measure full perimeter utilizing measuring wheel while completing hand drawn diagram, and photographing of homes for insurance purposes. Input of data and information gathered on special computer programs.
Behavioral Health Specialist
July 2016 to Present
Accountable for working as a behavioral health specialist on a variety of high acute wards within a behavioral based private hospital which included adults and adolescents in an in-patient setting. Assist with admitting and discharging patients. Monitor vital signs such as heart rate and blood pressure. Maintain close contact with patients while observing patient behaviors. Record their conditions and lead them in recreational activities. Consult with nurses and doctors and other mental health professionals, often as part of a team that includes social workers and therapists. Update nursing notes and incident/observation forms. Trained in prevention and management of aggressive behavior, CPR, and first aid. Assist with daily living, such as eating, dressing and bathing. Also, filing nursing paper work in charts in appropriate places, etc
Behavioral Health Counselor
April 2014 to July 2016
Worked and interacted daily with violent dual diagnosed developmentally disabled adults in a 150 bed locked mental health facility for adults. Collected baseline data prior to program implementation. Maintained charts and behavioral files. Updated nursing notes and incident/observation forms. Performs liaisons work when necessary (conservator, case manager, patient’s rights etc.). Complies with all safety policies and procedures. Conducts monthly behavioral reports. Facilitated core counseling groups. Substantial hands on experience with intense maladaptive and self-injuries behaviors. Assist with daily routine such as grooming, meal time, outdoor sports/exercise, etc. Provide counseling to residents in order to regain baseline and provided one-on-one counseling as needed. Monitor residents for safety day to day. Implement Pro-Act as needed.
Security Officer (Full-time)
May 2013 to February 2014
Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. Answer alarms and investigate disturbances. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Circulate among visitors, patrons, and employees to preserve order and protect property.
December 2012 to February 2013
Retail warehouse receiving, pushing, and stocking of product to deliver a great looking, fully stocked sales floor, individually and as a team, with the use of pallet jacks (auto & man), PDA systems, and the knowledge of FIFO (first in first out) and also lift up to 50lbs. at a time daily, at a quick steady pace. Offer a fast, fun and friendly guest experience. Maintain a clean, clutter-free work area.
Diploma in General Studies
Basic Life Support (BLS)