My name is Stephanie Erthal and I am promoting my wide variety of skills for this position which requires a positive, professional and mature personality. I obtained a Mathematics degree and am highly accurate and very serious about my quality of work. I am proficient in Microsoft Word and Excel. I have great communication skills and customer service/office experience as well as being highly organized. I thrive on fast paced challenging environments and would love an opportunity to talk. I am applying to this job posting because I am wanting to change careers. I am a hardworker and young at heart who can run circles around people half my age. I know you are having trouble keeping people to stay so why dont you try a different tactic and try me.
Authorized to work in the US for any employer
August 2017 to Present
Assist account managers with their work load of property and casualty and commercial accounts. Answers phone/make calls to assist in the daily servicing of 1200 clients. Mail, fax and scan certificates, ID cards, bills and correspondence as well as connacting/connecting with new and ongoing claims.
January 2017 to May 2017
Quality Technician/Engineer at plastic extrusion company. Responsible for all product that is produced ongoing line production (15 lines), exit inspections, Nonconforming product and Returned Product and their investigations. Personally congratulated on NO
nonconforming product on 1st shift. Also conducted yearly internal auditing as well.
April 2016 to November 2016
QA Manager for pharmaceutical company that produced effervescent tablets. Wide variety of job duties which included line clearances and in process checks for production, environmental monitoring, writing Out of Specification reports as well as writing and editing of test procedures and SOP’s. Thorough knowledge of all tableting and liquid products. Trained new and current employees on GMP and OSHA requirements and oversaw/organized production specific training. Admimistered and reviewed batch records. Received and tested raw materials, led yearly noise study on production machinery as well as signing off on finished goods and the cleaning of equipment and dry rooms. All of this required much prioritizing and time management.
December 2015 to February 2016
Analyzed utility/cable data for production of utility poles for the addition of Google internet. Used propriety engineering software to analyze the data from the field. Utilized my math and computer skills in a fast paced corporation.
Helped team increase amount of utility poles analyzed under deadline.
Computer and math skills.
Communication skills with team.
Professional and dependability importance.
Quick decision making with accuracy.
Front Desk Receptionist
August 2015 to December 2015
Modified, posted and accurately entered guest account information in a faced pace environment using OnQ management software, as well as Microsoft Word and Excel. Meets customer expectations through one on one, email and phone communication. Treats each guest with respect and use quick thinking, analytical experience to multitask with utmost professionalism and accuracy. Used my knowledge of the importance of precision of alphabetical and numerical data with quickness.
September 1994 to February 2011
Tested production line pesticides for the research and development laboratory using analytical instruments. Also supported the r&d laboratories with compliance testing and new product research.
Analyzed product under specific requirements following compliance using various high-functioning equipment. Used numerous software programs for report writing as well as scientific calculations.
Quality control chemist
October 1990 to September 1994
Performed instrumentation calibration, troubleshooting, repair and new instrumentation/new analytical technology like HPLC, GC, GC-MS, FTIR and UV-VIS. Performed assays based on new and existing methodologies in high volume manufacturing facility. Controlled raw materials, production intermediates and final products.
Industrial Chemical/Pharmaceutical filler/packager
May 1989 to August 1989
Filled and packaged industrial and pharmaceuticals under strict regulations in fast paced environment with accuracy importance.
Learned detailed report writing and raw material handling. Always overperformed qoutas.
My accurate Math skills with great attention to detail. Patience, communication and detailed reports were just as important.
12 credit hours in Information Technology
1992 to 1994
BS in Math and Biology
1986 to 1990
You will see I have the right skills for this position. I am focused, hard working, composed, and pleasant.