Insurance Agent Resume Sample - 11091

The following is an example of a professional / qualified Insurance Agent resume sample(s). These resume examples uses an integration resume layout.

Which in turn fully reviews the candidate's full work experience through the applicant's qualification profile, outlining key-qualifications, job description for the Insurance job field.

Resume Example for Insurance Agent

Customer Service Representative

Worcester, MA

Authorized to work in the US for any employer

Work Experience

Insurance Agent

A-Affordable Insurance Agency

Worcester, MA

2015 to 2017

* Sold automobile insurance policies to individuals on behalf of insurance companies. 
* Interviewed prospective clients to obtain data about the physical condition of the automobile to be insured and to discuss any existing or needed coverage. 
* Speak with policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change designated drivers. 
* Speak to previous policy holders regarding current coverage, suggest new policies, and ways to save money. 
* Ensured that policy requirements are fulfilled, including the completion of appropriate forms. 
* Canceled policies due to moving out of state, returning of license plates, failure to pay, etc. 
* Answered questions regarding billing concerns or payment options.

MA Customer Service Representative

MS Auto Repair

2013 to 2015

* Informed clients of vehicle diagnosis, labor prices, and estimated time of completion. 
* Ordered and received parts for each vehicle based on diagnosis. 
* Communicated with customer regarding vehicle pick up and obtained payments. 
* Opened and closed repair shop. 
* Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints. 
* Check to ensure that appropriate changes were made to resolve customers’ problems. 
* Resolve customers’ service or billing complaints by performing activities such as refunding money.

Customer Service Representative

APAC Protocol

Worcester, MA

2012 to 2013

* Conferred with customers by telephone to provide information about products or services, took or entered orders, canceled accounts, or obtained details of complaints 
* Checked to ensure that appropriate changes were made to resolve customers issue 
* Kept records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken 
* Upgraded their service plans, completed contract forms, prepared change of address records, or issued service discontinuance issues, using computers

Key Holder

Radio Shack

Worcester, MA

2009 to 2011

* Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints 
* Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers 
* Monitored sales activities to ensure that customers receive satisfactory service 
* Instructed staff on how to handle difficult and complicated sales 
* Opened and closed store



Adult Learning Center Worcester



Bi-Lingual Spanish (10+ years)

Additional Information

* Communication 
* Multi-tasking 
* Bi-Lingual English and Spanish 
* Self-starter 
* Dedication 
* Leadership 
* Active listening 
* Critical thinking 
* Monitoring 
* Dependable 
* People-oriented

Last updated on March 17, 2018