Assistant General Manager
Previously I was an Assistant General Manager at Taco Bell with management experience and exceptional people skills. Also, I consistently exceeded company objectives to secure client satisfaction and loyalty as a Manager. After working in fast food management for a total of five years, I decided it was time for a change of pace. In the next chapter of my life, I went to retail banking where I worked as a teller for Southside Bank. Most recently, I obtained a personal lines insurance license working for USAgencies. After working in insurance for a year, I decided to get my P&C and work for a company where I could better serve customer’s insurance needs.
Authorized to work in the US for any employer
June 2016 to August 2017
July 2015 to Car Insurance Sales Agent July 2016
As a sales agent, I sold car insurance and other products to customers. It was my job to make sure the customer understands what they are paying for, as well as supply the correct coverage to meet their personal needs. Working at a full-service branch I also took payments, wrote new and renewed policies, worked the phone system, and handled any other issues. I have my personal lines insurance license. I am currently looking to further my career and obtain a full property and casualty license. USAgencies paid me on an hourly rate, as well as commission on sales and referrals. I enjoyed working where sales are rewarded and hard work pays off. I am also interested in working at a call center.
Allstate Dean Shaw-Day Agency, Lake Charles, LA July 2016 to Customer Service Member August 2017
As a customer service member of the Allstate team, my main job was to service our existing customers and take care of any issues or questions. My daily duties were cold calls, follow-ups, sending life leads, and getting referrals. Also, I was allowed to write new business. I was just last in line, as far as leads and call-in quotes were concerned. I am a car insurance expert. The agent worked with me to further my skills in homeowners and flood insurance as well. This was an hourly job, as well as potential for bonuses when team goals were met.
Assistant General Manager
September 2011 to September 2015
Interviews, ordering food truck delivery, manage daily shifts, supervised employees, scheduling, various/any other management details.
October 2013 to May 2014
I was responsible for normal bank transactions and keeping a balanced box on a day-to-day basis. With this bank, I received bonuses by selling bank packages and products. Learning every day, I really grew to care about the job and the customers. Money is something we are all picky about, so it taught me to be very precise, timely, and organized. Southside encouraged all employees to grow with company. As a teller, I still leaned how to open accounts and other banker and third key duties. I do plan on finishing my degree in accounting in the next year in order to pursue accounting as my retirement career. I have chosen accounting because numbers are what I am good at. I am a critical person. In addition, I love bank hours, benefits and the banking environment.
Associate of Science
Property and CasualityInsurance license
July 2016 to May 2019