Sample Hosting Technical Support Resume Template - 11316

The following is an example of a professional / qualified Hosting Technical Support resume sample(s). These resume examples uses an integration resume layout which in turn reviews the candidate's full work experience through the applicant's profile, outlining key-qualifications, duties and responsibilities for the Hosting job title/field.

Resume Example for Hosting Technical Support

Hosting Technical Support

Phoenix, AZ

Authorized to work in the US for any employer

Work Experience

Hosting Technical Support

Godaddy LLC

Gilbert, AZ

January 2012 to September 2017

• Provide outstanding end of the line technical support. 
• Troubleshoot and resolve server performance issues. 
• Large account technical support. 
• Maintain positive customer experience during multiple call for same technical issue. 
• Work closely with the Managed Server Support Team to ensure customers needs were resolved. 
• Participate in weekly team building meetings. 
• Provided on the job training to Hosting Support and New Hosting Technical Support positions. 
• Received numerous awards for customer service. 
Hosting Support 
• Provide outstanding technical support services to customers. 
• Troubleshoot and resolve server performance issues. 
• Domain editing and redirection. 
• Email setup and maintenance. 
• Build repot with customers to understand scope of their need. 
• Educate callers on product offerings. 
• Work within a cross departmental team to ensure customers needs are met and/or exceeded. 
• Received numerous customer accommodations, team was awarded top customer service award in the company. 
• First point of contact for technical support. 
• Maintain positive relationship with customers, finding resolutions for: 
◦ Servers 
◦ Email 
◦ Domain and redirecting 
• Team was awarded Customer Service Award. 
Supervisor: Calvin Lenz – […] Phone: 602-710-5743 
Supervisor: Mike Hathcote […]

3D Modeler/2D Artist

Jacob’s Ladder

Phoenix, AZ

May 2010 to October 2012

• Responsible for bring storyboard drawings to life. 
• Work with a team artist to produce company insignia and promotional marketing tools. 
• Walk cycles for completed characters. 
• Concept art. 
• Level Design. 
• Low poly modeling. 
• Establish artistic style and design for landscape and characters. 
• Developed and deployed various interactive media experiences including websites and architectural visualizations. 
• Proficient with the following software: 
◦ 3D s Max 
◦ Maya 
◦ Zbrush 
◦ Adobe Photoshop 
◦ Adobe Premier 
◦ Adobe illustrator 
Supervisor: Jacob Lanthier Phone: 623-295-1730

Cage Associate

Fry’s Electronics

Phoenix, AZ

March 2007 to June 2011

• Provide customer service. 
• Protected high value products 
• Maintained asset database 
• Diagnose, test, and repair internal computer components. 
• Additional duties included sales and cashier. 
Supervisor: David Keith Phone: 602-445-5100

Independent Photographer

Top Choice Solutions

Phoenix, AZ

March 2006 to March 2007

• Specialized in serving athletic teams and events. 
• Videotaping football and volleyball games for coaching staff. 
• Still photography. 
• Refined camera angles. 
• Published images to school prints and websites.


B.A. in 3D Modeling and Design


Tempe, AZ

Computer Science Preparation


Phoenix, AZ

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