Director of Coordinations and Logistics – Mark IV Capital
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Director of Coordinations and Logistics
2016 to Present
Plans and organizes meetings, company meetings, business luncheons, dinner meetings, Board retreats and meetings, corporate team outings and holiday company party. Manage CEO’s calendar and scheduling, administrative work, and office administrator. Able to multitask, answer phones and travel arrangements for CEO.
Airport Coordinator Manager
2016 to 2016
Managing a team of 20 along with assisting customers on a daily basis. Being able to work in a high pace department, multitask job duties and delegate assessments accordantly to assure they are completely in a timely manner. In this department we are responsible for the care of customer vehicles, driving and storing them while guest is away along with shuttling customers to and from the airport.
2011 to 2016
Taking a large volume of inbound calls and making outbound calls, average day of 100 calls. Multitasking between calls and emails between guest and the service advisors for 8 dealerships. Expanded my skills in communication and customer service, handling and defusing any arising issues a customer may have. Step by step over the phone assistants when a customer is either stranded on the side of the road or is needing assistants with basis features and service needs for their vehicle.
Membership sales counselor and Yoga Instructor
2010 to 2014
As a Yoga Instructor I would teach at multiple locations, guiding a class of 20 and even as large as 40 students through a sequence of pose. As a membership counselor assisting customer with signing up for monthly memberships and up selling any programs that would fit into the customer’s schedule and budget.
title clerk and inventory
2008 to 2010
TX 2008 – 2010
Business Development Center- Internet Sales
High volume outbound calls and responding to email inquiries, being able to multitask and prioritize daily task. Assisting with the new car and pre-own sales managers, dealer trades, title clerk and inventory.
Shift Supervisor and Barista
2007 to 2008
As the shift supervisor I was responsible for opening and setting up each station before each shift starts. Managing the team to assure that the customer is being assisted in a timely manner. Handling and ordering weekly inventory and daily bank depots. My task as the barista is to work as a cashier and to assure that the customer is being assisted and their orders are done efficiently, being able to multitask and assisted where needed.
2006 to 2008
Customer service inbound and outbound calls for customers, businesses and corporations. Was responsible for the all ordered shipments that they were delivered and received in a timely manner and completely. Authorized any credits or refunds for damaged and lost items.
Cashier and server
2001 to 2003
While attending high school I worked part time as a cashier and server, I was responsible for taken customer orders down, handling money and severing. Was able to multitask between taking customers’ orders, preparing beverages and along with bring ordered to the customers table. I was also responsible for closing and locking up the store, counting out the cash drawer and making the evening depots.
Awards and Acknowledgements
Employee of the year at Fletcher Jones Motorcar in 2013
While at Fletcher Jones I lead the office committee by putting together team building projects and organizing volunteer projects outside of the office.
Certified with Mercedes Benz USA.
Fred Pryor Seminar certificate.
Seven certifications in Yoga and as a Personal Fitness Trainer.
CorePower Yoga teaching certification 200ryt.
2004 to 2006
2003 to 2004