Sample Sr. Business Analyst Resume Template - 1453

The following is an example of a professional / qualified Sr. Business Analyst resume sample(s). These resume examples uses an integration resume layout which in turn reviews the candidate's full work experience through the applicant's profile, outlining key-qualifications, duties and responsibilities for the Business job title/field.

Resume Example for Sr. Business Analyst

Sr. Business Analyst – DDD, LLC

Work Experience

Sr. Business Analyst

DDD, LLC

July 2017 to Present

Clearance: Public Trust 
Automate OLA’s Telework Agreement business process on SharePoint 2010 using SharePoint 2010 Designer and InfoPath 2013. Document OLA’s correspondence processes.

Sr. Business Analyst

DDD, LLC

August 2016 to Present

Quantitative Research Analytical Data Support (QRADS) Program, Hedge Funds Project 
Sr. Business Analyst 08/2016 to Present 
Clearance: Public Trust 
Wrote sections of the Recommended Development Methods document for new reports developed for SEC software. Edit and update project documentation such as the Recommended Development Methods document, Master Project Plan, and Project Plan (Agile Development). Attend the project status and technical meetings and create minutes from the client meetings. Ensure deliverable documents are compliant with Section 508. Ensure the Section 508 PDF documents are complaint in JAWS Screen Reader.

Sr. Business Analyst

DDD, LLC

June 2016 to Present

Quantitative Research Analytical Data Support (QRADS) Program, Broker-Dealer Project 
Sr. Business Analyst 06/2016 to Present 
Clearance: Public Trust 
Edit and update project documentation such as the Recommended Development Methods document, Master Project Plan, and Project Plan (Agile Development). Attend the project status and technical meetings and create minutes from the client meetings. Ensure deliverable documents are compliant with Section 508. Ensure the Section 508 PDF documents are complaint in JAWS Screen Reader.

Proposal Manager

Delta Decisions of DC (DDD), LLC

October 2014 to Present

Manage the entire proposal process. Ensure timely delivery of a compliant proposal. Set and maintain the proposal development schedule. Attend the internal DDD kick-off meeting. Attend the team kick-off meeting. Identify and coordinate the team’s questions for the government. Set the organizational structure for the proposal. Communicate the proposal status and resource requirements to corporate leadership. Construct compliance matrix. Assign volume, book, or section bosses and writers. Schedule and attend pink, red and gold teams. Incorporate the review team’s feedback into the proposal. Coordinate all aspects of proposal documentation and production. Attend debrief if lost. Capture lessons learned. 
Infrastructure Team Member 
Developed the corporation SharePoint site. Developed corporate processes and procedures for CMMI.

Sr. Quality Assurance Analyst

DDD, LLC

September 2015 to October 2016

Project Management 
Attended the project status and technical meetings and created minutes from these client meetings. After the status meeting, typed the status report for the client. Edited and updated the project schedule. Wrote and implemented risk management. Wrote the Configuration Management plan. 
Quality Assurance 
Performed QA Activities on deliverable documents. Ensured deliverable documents are compliant with Section 508. Ensured the Section 508 PDF documents are complaint in JAWS Screen Reader.

Sr. Technical Writer

DDD, LLC

May 2016 to September 2016

Assisted with creating a report for the DC Chamber of Commerce and the Office of the Deputy Mayor for Planning and Economic Development (DMPED) that summarized data collection results of small to medium-sized businesses in the District of Columbia. The summarized data analyzed specific trends and growth factors that are relevant to businesses with 50 to 150 employees. In addition, the report consisted of a summary of the data sources used, the data analysis method used and findings, focus groups findings, web based survey findings and recommendations. Reviewed and made edits to the report for grammar, punctuation, correctness, consistency, clarity, and completeness. Created the template and outline for the report. Attended focus groups and recorded meeting minutes. Created spreadsheet containing focus group feedback from businesses. Assisted the Program Director with creating the Kick-off meeting presentation.

Sr. Technical Writer

DDD, LLC

December 2013 to October 2014

Project Management 
Attended the project status and technical meetings and created minutes from these client meetings. After the status meeting, typed the status report for the client. Edited and updated the project schedule. 
Technical Writing 
Conducted subject matter interviews, gathered information and wrote the User Guide for the Corporate Issuer Risk Assessment (CIRA) Dashboard tool. Conducted subject matter interviews, gathered information and wrote the Training Manual for the CIRA Dashboard, which contained step-by-step instructions and screen shots for use cases. Wrote the instruction manual for Producing Section 508 Accessible Word and PDF Documents for the SEC team. Converted project deliverable documents to Section 508 Compliant PDF documents for delivery to the customer for SEC’s Work Category 4, Task Order 1: Office of Research and Data Services (ORDS) and Task Order 2: CIRA Dashboard. Converted project deliverable documents to Section 508 Compliant PDF documents for delivery to the customer.

Sr. Technical Writer

Quality Software Services, Inc

December 2013 to October 2014

12/13- 10/2014 
QSSI was tasked to oversee the repair of application components for the Federal Health Insurance website (Healthcare.gov). 
Title: Sr. Technical Writer 
Edit, organize and produce project system documents such as procedures and reports. Write and update the process document for managing defects (using JIRA) on the project. Draw process diagrams using Microsoft Visio. Store and organize the project documents on SharePoint. Assist in managing defects for the Healthcare.gov website. Train and manage a Technical Writer.

Sr. Technical Writer

Alltech International

October 2012 to December 2013

10/12-12/13 
Alltech International is a subcontractor to IBM, which maintains CMS’ Risk Adjustment Suite of Systems. These systems are mainframe systems that provide critical risk adjustment factors to the Medicare Advantage Prescription Drug System (MARx) for payment calculations. 
Title: Sr. Technical Writer 
Managed project deliverable documents by creating the document deliverable schedule and distributing to team members. Edited, organized and produced project system documents such as Functional Requirements Documents, Design Documents, Data Dictionaries, User Guides and Interface Design Documents for grammar, punctuation, correctness, consistency, clarity, and completeness. Ensured documents conformed to CMS’ standards. Maintained and updated existing system documents. Converted system documents to Section 508 Compliant PDF documents for delivery to the customer. Consolidated write-ups from various subject matter experts into a deliverable document. Performed Quality Assurance and peer reviews on system documents. Recorded and distributed the meeting minutes.

Enterprise IT, Cyber intelligence, Systems integration

QinetiQ North America

October 2011 to October 2012

Department of Justice [DoJ]) 10/11-10/12 
QNA delivers services to organizations such as the Department of Homeland Security, Department of Defense and Federal Agencies. Services include Space engineering, Software solutions/Enterprise IT, Cyber intelligence, Systems integration / Systems engineering, Training / Modeling & Simulation, Logistics / Lifecycle management. (http://www.qinetiq-na.com/) 
Title: Sr. Technical Writer 
Technical Writing/Editing 
Wrote, organized, and edited documentation such as process and procedures, and created flowchart drawings using Microsoft Visio. Wrote project documents such as the Project Management Plan and Quality Assurance Plan. Maintained the project’s SharePoint site. Created templates for the project team. Maintained and posted the project schedule to the project’s SharePoint site. Created a review process for reviewing project documents. Created a database using Microsoft Access to track the status of site installation activities and provided a report to the team and to management. 
Configuration Management 
Created CM Plan and processes. Maintained and posted project documentation on SharePoint. Maintained configuration control of project deliverable documents by preventing unauthorized changes. Performed status accounting by maintaining the status of deliverables. 
Quality Assurance 
Created the Quality Assurance Plan for the project. Created QA checklist for Test Report to ensure compliance and quality.

Sr. Proposal Coordinator

CSSS.Net

December 2010 to October 2011

12/10-10/11 
CSSS.Net is an information technology company that offers services to the Department of Defense and Federal Agencies offering services such as Project Management, Software and Application Development, Web-Enabled Applications and other services. (http://csss.net/) 
Title: Sr. Proposal Coordinator 
Offered hands on support and delivery for proposals. Created the proposal calendar for the business development managers. Created the proposal outline and compliance matrix by analyzing the Request for Proposal/Request for Information requirements. Participated in proposal reviews.

Sr. Technical Writer/Configuration Manager

IRS

May 2004 to December 2010

Technical Writing/Editing 
Managed project deliverable documents. Edited, organized and produced project documents such as the Functional Requirements Document, Design Documents, Operations Handbook, processes, procedures, charters and plans for grammar, punctuation, correctness, consistency, clarity, and completeness. Created drawings and process diagrams using Microsoft Visio. Created a review process for reviewing project documents. 
Project Management 
Assisted the project manager (PM) with monitoring the progress of the project by verifying the dates in the work breakdown structure (WBS) and report any discrepancies. Processed vendor invoices and ensured the total costs do not exceed the budget. Produced the Requirements Tracking report, Risks report, Issues report, and Estimates vs. Actuals report for the PM. 
CMMI/Process Engineering Improvement 
Managed and monitored the Software Engineering Process Group (SEPG) activities and updated the SEPG charter. Successfully achieved CMMI maturity level 2 for 5 years. Served as an appraisal team member for a Standard CMMI Appraisal Method for Process Improvement (SCAMPI) class A and B appraisals. Participated in SEPG meetings to document improvements/changes to processes. Worked with SME’s to document new processes. Created workflow flowcharts using MS Visio. Evaluated project processes against CMMI standards to ensure processes met standard using a Practice Implementation Indicator Description (PIID). Appraised the PM of the assessment results. Assisted the PM with creating and implementing an action plan to address non-compliance processes. Created training presentations and trained the project staff on the new processes. 
Configuration Management 
Created the CM Plan and CM processes. Implemented the CM processes and trained the team of the CM processes. Baselined and controlled all approved documents. Managed document changes to baselined documents, processes, procedures and plans. Maintained the configuration management (CM) document library. Performed baseline audits. 
Quality Assurance 
Assisted the Quality Assurance Manager with writing the Quality Assurance Plan and checklists.

Documentation Specialist/Configuration Manager

Apogen Technologies

February 2002 to May 2004

Technical Writing/Editing 
Managed and produced the SDLC documentation. Edited the SDLC documentation for grammar, punctuation, correctness, consistency, clarity, and completeness. Wrote a Quality Assurance Plan and a Configuration Management (CM) Plan. Created document templates. 
CMMI/Process Engineering Improvement 
Wrote and incorporated procedures for Capability Maturity Model (CMM) maturity level 2. Successfully assisted the PM with achieving CMM maturity level 2. Worked with SME’s to document new processes. Created workflow flowcharts using MS Visio. Evaluated project processes against CMMI standards to ensure processes met standard using a Practice Implementation Indicator Description (PIID). Appraised the PM of the assessment results. Assisted the PM with creating and implementing an action plan to address non-compliance processes. 
Configuration Management 
Wrote the Configuration Management (CM) Plan and processes. Implemented CM procedures on the project. Baselined and controlled all approved documentation. Managed document changes to baselined documents. Performed Functional Configuration Audits and Physical Configuration audits to ensure that the project’s product is complete and is in accordance with the requirements. Maintained the CM library. Maintained the hardware and software. Performed status accounting of configuration items. 
Quality Assurance 
Wrote the Quality Assurance Plan and performed quality assurance audits.

Documentation Specialist (Temp-to-hire for ITS Services)

ViSTECH Systems

November 2001 to February 2002

Managed and produced the SDLC documentation. Edited the SDLC documentation for grammar, punctuation, correctness, consistency, clarity and completeness. Created document templates, and baselined and controlled all approved documentation.

Technical Writer/Editor

PEC Solutions

August 2000 to November 2001

Edited the SDLC documentation for grammar, punctuation, correctness, consistency, clarity, and completeness. Produced the SDLC documentation for delivery to the IRS. Wrote and tested procedures for the installation of Commercial-Off-the-Shelf software for the system administrators.

Defense and Federal agencies such and software engineering and systems integration

Pragmatics, Inc

November 1998 to August 2000

11/98-08/00 
Pragmatics Incorporated is an information technology company that offers services to the Department of Defense and Federal agencies such and software engineering and systems integration, cyber security, systems engineering and IT infrastructure management. (http://www.pragmatics.com/) 
Title: Technical Writer 
Wrote and packaged over 20 SDLC documents simultaneously in accordance to the Defense Information System Agency’s (DISA) standards and in accordance to the schedule. Wrote SDLC documentation with very little supervision. Enhanced the readability of the SDLC documentation by editing for grammar, punctuation, correctness, consistency, clarity, and completeness. Tracked all changes in the SDLC documentation using a matrix. Baselined all delivered documentation into Mortice Kern Systems (MKS) Source Integrity and to a configuration management controlled area on the network. Logged-in all problem reports into MKS Track Integrity. Controlled the software and hardware.

Technical Writer/Editor

Diverse Technologies Corporation

August 1997 to November 1998

8/97-11/98 
Diverse Technologies Corporation is an Information Technology company that offers services such as Financial Management and Logistics to federal and state government agencies and to public and private organizations. (http://www.diversetech.com/) 
Title: Technical Writer/Editor 
Became a subject matter expert. Enhanced the accuracy of the SDLC documentation by insuring that the information is correct. Enhanced the quality of the SDLC by editing for grammar, punctuation, correctness, consistency, clarity, accuracy, and completeness. Organized and collected information to compose a report for the Office of the Secretary of Defense. Ensured that the SDLC documentation was packaged correctly and on time by coordinating the production. Wrote SDLC documents in accordance with military standards (DOD 5000). Reengineered the quality assurance process for the SDLC documentation. Supervised two employees of the documentation team.

Documentation Specialist/Task Leader

Diverse Technologies Corporation

March 1995 to August 1997

Managed the production of the SDLC documentation for the Defense Special Weapons Agency (DSWA). Wrote two user manuals for DSWA and one user manual for the Deputy Assistant Secretary to the Navy (DASN). Edited, composed, produced, and delivered other SDLC documentation for DSWA. Conducted user interviews for system analysis. Tested the database system for bugs. Supervised library technicians and assigned them work. Trained library technicians on the new database system and resolved any problems regarding the database or the cataloging procedures.

Data Management

General Telephone Electronics

October 1990 to March 1995

Title: Data Management 
Managed the production and delivery of the SDLC documentation and the change page packages for over 27 SDLC documents. Prepared and maintained the documentation schedule in accordance to the contract. Controlled and placed the soft copy of the documentation to a configuration management controlled area on the network. Prepared, maintained, and delivered deviation packages to the customer. Insured that documents met the security requirements prior to delivery to the customer. Performed software builds using UNIX and Dbase. Assisted the graphics department with drawings, slides, and proposals. Maintained and controlled the program library, which consisted of unclassified and classified documents. Created a database for incoming and outgoing documents in order to track their status. Backed up files and directories on tape cartridges on the network (Sun Microsystems). Restored lost or deleted files on the network. Rebooted the network when necessary. Processed security clearances. Logged in magnetic media (disks) and checked the disks for viruses.

Education

BA in Communication Studies

University of Maryland University College (UMUC)

May 2008

Software Configuration Management

Learning Tree

Certificate of Completion in Information Technology Infrastructure Library

IT Service Management (ITSM) Academy Inc

Skills

Technical Writing/Editing (10+ years), Section 508 Compliance (6 years), Job Access With Speech (JAWS) Screen Reader (3 years), SDLC (10+ years), SEI-CMMI (8 years), Configuration Management (10+ years), Quality Assurance (8 years), MS Word 2010, 2013 (Expert) (10+ years), MS Excel 2010, 2013 (Proficient) (10+ years), MS PowerPoint 2010, 2013 (10+ years), MS Visio 2010, 2013 (10+ years), MS Project 2007 & 2010 (10+ years), SharePoint 2010, 2013 (5 years), Adobe Acrobat DC & Pro (7 years), Snagit (6 years), HTML (Beginner) (3 years), Adobe InDesign (Beginner) (3 years)

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