Willing to relocate: Anywhere
Authorized to work in the US for any employer
2016 to 2017
Garner, NC 2016-2017
Successfully prioritized high volume client calls to desired Attorney or paralegal. Greeting all vendors, clients, and agents assisting them with their business needs. Collecting earnest money for sales contracts and opening new files for clients.
Searching database for delinquent taxes, prior deeds, maps and liens before real estate closing Filing, faxing, scanning, copying, mail
June 2015 to June 2016
Milestone Management, Raleigh, NC
Developing rapport with new potential residents and maintaining outstanding relationships with current ones. Continuing education on a weekly basis, online training, seminars
Leasing tours, leasing packets, processing maintenance requests, resolving residents inquiries Prioritizing multiple tasks, meeting and exceeding leasing goals
Exceeding leasing goals continually focused on customer service
Experienced with Microsoft applications, data entry, filing, faxing, copying and scanning. Experience with Property management applications: Yardi, Yieldstar, AMSI, LRO, PSI, Core Logic
2015 to 2016
Conducting and organizing all sales leads
Managed high volume of outgoing calls using time management skills Extensive customer service
Data entry, internet, company website, intranet, filing, faxing, copying
2007 to 2014
Built and sustained relationships with prospective tenants to assess needs, urgency, and ability to lease. Employed phone etiquette and utmost professionalism in answering multi-line phone and resolving queries. Demonstrated responsiveness and timeliness in scheduling leasing tours and processing maintenance requests.
Applied customer service orientation to provide clients with positive and informative showings of luxury townhomes. Ensured best practices in administrative functions, including data entry, supply maintenance, and online banking.
Continually focused on goal attainment and client relationship building, meeting leasing goals on a consistent basis. Leveraged strategic business development and marketing skills to design community newsletters and event gatherings.
2005 to 2006
Fulfilled multiple administrative tasks while maintaining quality focus and providing quality support to realtors, such as entering real estate applications, collecting delinquent tax information, and acquiring payoffs for bankruptcy settlements. Successfully managed high volume of incoming calls using effective time and priority management skills.
Developed constructive relationships with colleagues, instilling a culture of collaboration and dedication.
Associate in Business
June 2017 to June 2019
SKILLS: Proficient in Microsoft Office, Word and Excel. Skilled in various leasing programs: Yardi, Yieldstar, Amsi, LRO, PSI